Australian Surf Industry Association

Privacy Policy

Last updated: May 2026

1. About This Policy

The Australian Surf Industry Association (ASI) is a non-profit organisation representing surf retailers and industry brands across Australia. ASI is committed to protecting the privacy of individuals whose personal information we collect and handle.

This Privacy Policy explains how ASI collects, uses, stores and discloses personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It applies to all personal information collected through our website, membership activities, events, newsletters, surveys and other programs.

By interacting with ASI, including visiting our website, becoming a member, subscribing to our newsletter, or participating in our surveys or prize promotions, you agree to the collection and use of your information as described in this policy.

2. Who We Are

Promoter and Data Controller:

3. What Personal Information We Collect

ASI collects personal information that is reasonably necessary for our activities. The type of information we collect depends on how you interact with us:

Membership

  • Name and business name

  • Email address and phone number

  • Business address

  • Billing and payment information

Newsletter and Communications

  • Name and email address

  • Communication preferences

Surveys and Prize Promotions

  • Name and email address

  • State of residence

  • Survey responses (consumer preferences and industry insights)

  • Prize delivery address (winners only)

Website

  • IP address and browser information (collected automatically via cookies and analytics tools)

  • Pages visited and time spent on site

We do not collect sensitive information (such as health information, racial or ethnic origin, or financial account details beyond what is needed for membership payments) unless required and with your explicit consent.

4. How We Collect Your Information

ASI collects personal information directly from you when you:

  • Apply for or renew membership (via MembershipWorks)

  • Subscribe to our newsletter or EDM communications

  • Register for or attend ASI events, summits or forums (via MembershipWorks or Google Forms)

  • Complete a survey or enter a prize promotion

  • Contact us via email, phone or our website

We may also collect information from third-party platforms we use to deliver our services, including Mailchimp (email marketing), SurveyMonkey (surveys), Google Forms (registrations and general enquiries), MembershipWorks (membership management and event registration), Dropbox (document storage), and QI Insights (research partner).

5. How We Use Your Information

ASI uses your personal information only for the purposes for which it was collected, or for related purposes you would reasonably expect. These include:

  • Administering your membership and delivering member benefits

  • Sending newsletters, industry news and event communications (EDMs)

  • Conducting consumer and industry research surveys

  • Administering prize draws and notifying winners

  • Publishing aggregated, de-identified industry research and reports

  • Improving our website, services and communications

  • Complying with our legal and regulatory obligations

We will not use your personal information for direct marketing by third parties, or for any purpose not described in this policy, without your consent.

6. Disclosure to Third Parties

ASI does not sell, rent or trade your personal information. We may share your information with third parties only in the following circumstances:

  • Service providers who assist us in operating our programs — including QI Insights (research and survey administration), Mailchimp (email delivery), SurveyMonkey (survey platform), Google Forms (registrations and enquiries), MembershipWorks (membership management and event registration), and Dropbox (document storage). These providers are engaged under confidentiality obligations and are not permitted to use your data for their own purposes.

  • Prize suppliers, but only to the extent required to deliver a prize you have won (name and delivery address only).

  • Regulatory or law enforcement bodies where required by law.

Your survey responses and personal information will not be provided to any third-party businesses, brand partners, agencies or prize providers for marketing purposes under any circumstances.

7. Data Storage and Security

ASI takes reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure, in accordance with Australian Privacy Principle 11 (APP 11). Your information is stored on secure third-party platforms (including Mailchimp, SurveyMonkey, Google Forms, MembershipWorks, and Dropbox) that maintain their own industry-standard security practices.

Access to all third-party platforms used by ASI is restricted to authorised ASI staff only. ASI does not permit external parties, contractors, or board members to access platforms containing personal information unless expressly required and authorised for a specific purpose.

We retain personal information only for as long as necessary for the purpose for which it was collected, or as required by law. In line with APP 11.2, personal information that is no longer needed and is not required to be retained by law will be destroyed or de-identified. Survey entry data is retained for a minimum of 12 months following the close of the promotion period. Membership records are retained for the duration of membership and for a reasonable period thereafter.

In the event of a data breach that is likely to result in serious harm to any individual, ASI will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as soon as practicable, in accordance with the Notifiable Data Breaches (NDB) scheme under Part IIIC of the Privacy Act 1988 (Cth).

8. Your Rights

Under the Privacy Act 1988 and Australian Privacy Principles, you have the right to:

  • Access the personal information ASI holds about you

  • Request correction of inaccurate, incomplete or out-of-date information

  • Withdraw consent for us to use your information (where consent is the basis for collection)

  • Request that your information not be used for direct marketing

  • Lodge a complaint about how we have handled your personal information

To exercise any of these rights, please contact us at admin@australiansurfindustry.com.au. We will respond to your request within a reasonable timeframe (generally 30 days).

9. Cookies and Website Analytics

Our website (australiansurfindustry.com.au) is hosted on Squarespace and may use cookies and analytics tools to understand how visitors use the site. This may include collection of your IP address, browser type, and pages visited.

You can manage cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

10. Children's Privacy

ASI's services are primarily directed at industry professionals and adults. Where surveys or promotions are open to individuals under 18 years of age, parental or guardian consent is required before participation. We do not knowingly collect personal information from children under 13 without verified parental consent.

11. Changes to This Policy

ASI may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be published on our website at www.australiansurfindustry.com.au/privacy-policy. We encourage you to review this policy periodically.

12. Complaints

If you have a complaint about how ASI has handled your personal information, please contact us in the first instance at admin@australiansurfindustry.com.au. We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

Australian Surf Industry Association | Privacy Policy | May 2026