ASI 2026 Consumer Survey Executive Summary cover

Financial ASI members only

ASI 2026 Consumer Survey: Executive Summary

How are surf customers shopping, spending and choosing brands right now? Between June and August 2026, 3,038 surf customers across Australia told us, through surf brands, retailers and ASI channels.

The executive summary, prepared by Qi Insights, brings together the headline findings: where customers are cutting back, how they shop in store and online, what wins and loses the sale, and the five customer segments that make up the market. It's a practical read for brand owners, retailers, buyers and marketing teams planning for the seasons ahead.

Download the Executive Summary PDF · 6 pages · 3.2MB This page, the executive summary and the recording are for financial ASI members only. Please don't share the link or the files.

What's inside

  • Headline findings at a glance, from 3,038 surf customers nationally
  • The cost-of-living squeeze: where customers are cutting back, and what they protect
  • How they shop, in store and online, and how the wardrobe has shifted since 2021
  • Choosing a shop, and losing the sale: what decides where people buy
  • Social, trends and the age divide: where young customers find things, and where they buy
  • The five customer segments and four findings the sales figures would not show

Preview the summary

  • Headline FindingsAt a glance
  • Where the Money WentSpending and shopping
  • The Shop and the FeedChoosing a shop, and social
  • The Five SegmentsCustomers and key findings
Download the Executive Summary PDF · 6 pages · 3.2MB

Go deeper

The full report covers every question by nine age bands and five customer segments: 28 pages, 30 charts and nine sections. Free to the brands and retailers who took part.

The full report

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Webinar recording

Missed the ASI Digital Summit, or want to watch it again? The full recording is available to financial ASI members.

Peter Drennan of Qi Insights takes you through the 2026 Consumer Survey results: how customers are shopping and spending, what wins and loses the sale, and the five customer segments.

Recorded 12 November 2026