Below we have compiled a list of current job opportunities within the surf industry. Please reach out to the respective contact for each position for more information or applications.

Please note that we update the Jobs Board regularly with positions available.  If you wish to publish a position, please email admin@australiansurfindustry.com.au with the position description and any relevant links.

NB: We post these ads as a service to our community, we have no interest commercially in the role. Our ambition is simply to help our community have the best people, working for the best jobs, and fulfilling their purpose.

Store Manager - Nipaluna (Hobart)

Position: Patagonia Store Manager - Nipaluna (Hobart)

Applications open: 30th July 2025

Applications close: 30th August 2025

Contact: recruitment@patagonia.com.au

  • Earth is our only shareholder!

  • Intertwine your passions for outdoor sports and environmentalism day in day out.

  • Be apart of Patagonia's history starting a new chapter in Lutrawita (Tasmania).

Expressions of Interest - Store Manager Nipaluna (Hobart)

The Role:

We are excited to share that we are opening our very first store in Lutrawita (Tasmania), Nipaluna (Hobart) and are calling for expressions of interest for an experienced and passionate retail Store Manager to lead our team into an exciting new adventure on Palawa and Muwinina Country . This store will aim to mesh into the way of life in the region and represent the coexistence of environmentalism and outdoor sports.

Our retail stores are where our brand comes to life, and as the Store Manager you're the embodiment of the brand for our customers and your team. Based in the brand new Nipaluna (Hobart) store and reporting to the Regional Manager, you will welcome, assist, and engage customers by providing a positive experience for everyone who visits - your store is a hub for environmental activism, outdoor sports communities and positive vibes.

You will focus on building relationships and act as a role model to your team. You will share your knowledge of core sports and products, your passion for the community, and your efforts to protect the local environment. By developing your retail team, you will ensure that our customer service experience is consistent, authentic, aligned with Patagonia's core values, and best-in-class. You act as an ambassador for Patagonia in your store and community and have goals to expand your leadership. All employees are encouraged and empowered to creatively solve problems and put customers' needs at the centre of everything we do.  

The Company:

Patagonia is an outdoor apparel business like no other, "We're in business to save our home planet." A certified B Corporation, the company is recognised internationally for its commitment to product quality and environmental activism - and now our one and only shareholder is our home planet with 100% of profits going to fight the environmental crisis. Founded by Yvon Chouinard in 1973, Patagonia is based in Ventura, California with offices around the world including our Australian Head Office in Doonmarngwarree (Torquay) on Wadawurrung Country. Our values stay true to a business that was started by a band of climbers and surfers, and the minimalist style they promoted. The approach we take demonstrates a bias for simplicity and utility - build the best product and provide the best service; examine our practices openly and honestly; protect our home planet; be just, equitable and antiracist; do it our way.  

We look for candidates with proven experience who thrive in a team-based atmosphere, individuals who are passionate about their communities, the environment, outdoor sports and caring for others. We seek core Patagonia product users, people who love to spend as much time as possible in the mountains, ocean, and wild nature. Folks who deal well with ambiguity, learn on the fly, demonstrate sound judgment, and solve problems creatively are most successful with us. We're looking for someone who builds and maintains relationships with ease and desires to put the customer at the centre of everything they do. We don't want someone who can just do a job ­- we want the best person for the job. Yet we don't look for "stars" seeking special treatment and perks. Our best efforts are collaborative, and Patagonia culture rewards the ensemble player, while it barely tolerates those who need the limelight.  

About You:

You are passionate about the environment and core outdoor sports

  • You engage customers and inspire them to get involved.

  • You lead, inspire and facilitate staff conversation, innovation, and education about environmental issues.

  • You connect your community to important environmental and social issues by hosting events and elevating campaigns.

  • You are deeply engaged in one or multiple of Patagonia's many core outdoor sports.

  • You build a team of people crossing many different outdoor endeavours to ensure all customers sound and honest expertise.

  • You understand the importance of a functional clothing ecosystem and can educate customers and your team on how to build the right kits for their adventures.
    You engage and partner with local grassroots non-profit organisations through our 1% for the Planet grants, and other partnerships, including events, product donations, and activism activities.

  • You operate an environmentally responsible business by recycling, conserving energy, and using alternative modes of transportation.

  • You use the company's mission and core values as guides for decision making and act as a brand advocate inside and outside of the store. 

Your customer service is not bound by convention.

  • You determine and meet the specific needs of each customer with kindness and creativity.

  • You handle product returns in the spirit of our Ironclad Guarantee. 

  • You instil in your employees the importance of customer service and that the retail experience is where the brand comes to life.

  • You train and empower your retail team to make decisions and coach staff based on Patagonia's values, use their best judgment and act generously in all customer service matters.

  • You foster a seamless customer experience by making every effort to find merchandise across Patagonia's sales channels if an item is not in stock in your store. 

You are action-oriented and take initiative.

  • You lead, support and strive to achieve all store goals.

  • You embody proactive leadership to build the best possible relationships.

  • You assist in all operational elements of running the store, from cash reconciliation, rostering, to cleaning the toilet!

  • You merchandise the store during downtimes: folding, hanging, steaming, and stocking.

You value and demonstrate quality in all that you do.

  • You ensure accuracy in all point-of-sale operations.

  • You accurately fulfil online orders and inventory transfers and are careful to avoid error.

  • You practice security measures that help prevent theft and understand how to safely handle shoplifters. 

  • You have a keen eye for the look and feel of your store and know that powerful visual merchandising, good habits, store cleanliness, and maintenance all support a strong business.

You develop leadership

  • You aid in recruitment and aim to hire crew who are passionate about the planet, live in the outdoors and are engaged in outdoor sports communities.

  • You are conscious of and focus on a team that is embodies diversity and inclusivity. The team will represent the community where your store is located.

  • You inspire and empower employees so that each person contributes to the productivity and trajectory of the store.

  • You reward staff with responsibility and create a team environment in which folks feel supported.

  • You are an accessible, transparent, and supportive leader.

  • You act as an entrepreneur for your store and use Patagonia's mission and core values as your compass.

  • Your staff never have to guess how they're doing since you provide ongoing feedback, coaching, training, and acknowledgment.

You create a safe store environment

  • You maintain a safe and secure environment for your team and customers and resolve any concerns quickly.

  • You are deeply committed to creating a working environment that is supportive, positive, respectful, and free from harassment.

Equal Employment Opportunity:

Patagonia is an equal opportunity employer. Patagonia recruits, employs, trains, compensates, and promotes without regard to race, religion, colour, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, or individuals with a disability. Patagonia is proud of our diverse workforce and encourages applications from diverse cultural backgrounds.

Like our planet, our company is an interconnected network of ecosystems dependent on each other. Patagonia is a global community with members that seek to respect, uplift and celebrate all the qualities that make each of us unique - members that look to champion justice, equity and inclusion across our company and beyond.  

Accessibility Support:

Patagonia is committed to ensuring that our hiring process is accessible for talent of all abilities. If you require assistance and or accommodation in the search and or application process, please contact us at accessibility@patagonia.com.au with your full name, best way to reach you, and the accommodation needed to assist you with the application process.

Benefits:

Patagonia provides employees with competitive benefits package (unique to each role) that may include environmental internships, employee discounts, generous clothing allowance, matching of charity donations and much more.

To learn more about who we are visit www.patagonia.com.au *Please include a cover letter in your application telling us about your passion for your communities, the environment and caring for others. We'd also love to know how you spend your time in the outdoors! 

**Applicants must have full and ongoing working rights within Australia. The position is full-time, 76 hours per fortnight requiring some evening and regular weekend work.

Job application link:  https://adr.to/uowx4ai

Position: Patagonia Australia Ecommerce Manager

Location : Patagonia Australia HQ Doonmarngwarree (Torquay), Kulin Nation (Victoria)

Contact: recruitment@patagonia.com.au

  • Join our mission to save our home planet!

  • Channel your interests in core sports and environmentalism on a daily basis.

  • Take on a Ecom role like no other with a company dedicated to progressive change

The Company:

Patagonia is an outdoor apparel business like no other, "We’re in business to save our home planet." A certified B Corporation, the company is recognised internationally for its commitment to product quality and environmental activism – and now our one and only shareholder is our home planet with 100% of profits going to fight the environmental crisis. Founded by Yvon Chouinard in 1973, Patagonia is based in Ventura, California with offices around the world including our Australian Head Office in Doonmarngwarree (Torquay) on Wadawurrung Country. Our values stay true to a business that was started by a band of climbers and surfers, and the minimalist style they promoted. The approach we take demonstrates a bias for simplicity and utility – build the best product and provide the best service; examine our practices openly and honestly; protect our home planet; be just, equitable and antiracist; do it our way.  We look for candidates with proven experience who thrive in a team-based atmosphere, individuals who are passionate about their communities, the environment and caring for others.

We seek core Patagonia product users, people who love to spend as much time as possible in the mountains, ocean, and wild nature. Folks who deal well with ambiguity, learn on the fly, demonstrate sound judgment, and solve problems creatively are most successful with us. We’re looking for someone who builds and maintains relationships with ease and desires to put the customer at the centre of everything they do. We don’t want someone who can just do a job ­– we want the best person for the job. Yet we don’t look for “stars” seeking special treatment and perks. Our best efforts are collaborative, and Patagonia culture rewards the ensemble player, while it barely tolerates those who need the limelight.  

The Role:

The primary purpose of this position is to manage the day-to-day performance and operations of our ecommerce channels. This role will work closely with the Digital Marketing Manager and Web Content Manager to drive sales, optimise customer experience, and strengthen Patagonia’s online presence in line with our brand values.

This role is onsite and based out of the Patagonia Australia Head Office in Doonmarngwarree (Torquay, Victoria) and is a strategic and hands-on role for someone who thrives in a cross-functional team, is data-driven, and is passionate about delivering meaningful and responsible growth in this channel. 

Your responsibilities:

Ecommerce Management & Performance:

  • Own and manage the day-to-day operations and commercial performance of the Patagonia AU/NZ eCommerce sites.

  • Develop and execute growth strategies to drive online revenue, customer engagement, and conversion.

  • Lead the ecommerce trading calendar and contribute to forecasting and budgeting processes. Including range planning and buying.

  • Analyse performance metrics to inform decision-making and improve key KPIs (e.g) conversion rate, AOV, revenue per visitor).

  • Report on performance regularly, highlighting insights and opportunities for improvement.

Site Operations & Optimisation

  • Collaborate with the Web Content Manager to ensure timely execution of seasonal product launches, campaigns, and onsite merchandising.

  • Manage the relationship with the external web development agency, including project briefing, prioritisation, QA, and ensuring timely delivery of website improvements.

  • Ensure the website is fully functional, user-friendly, and consistent with Patagonia’s global brand standards.

  • Identify and implement site enhancements to improve user experience, accessibility, and navigation.

  • Lead ongoing A/B testing initiatives and manage optimisation roadmaps.

Customer Experience & Retention

  • Champion a customer-first approach across all digital touch-points.

  • Collaborate with the Digital Marketing Manager to optimise acquisition, retention, and 1PD strategies.

  • Ensure a seamless end-to-end experience from browsing through to checkout and post-purchase.

  • Monitor and address key customer experience pain points using data and feedback.

Cross-Functional & Partner Collaboration

  • Work closely with Digital Marketing, Web Content Manager, web development partner, Customer Service, and Logistics teams to deliver cohesive digital initiatives.

  • Manage external platform, technology, and fulfilment partners to ensure strong operational performance.

About You:

  • You have multiple years of experience in similar or intersecting positions and possess a high level of market knowledge.

  • You have excellent project management skills and attention to detail, optimise efficient workflow and process.

  • You are efficient at multitasking and thriving in a fast-paced and high-pressure environment.

  • You have a high level of self-awareness, empathy, interpersonal skills and model inclusivity

  • You develop a deep understanding of brand guidelines and quality standards.

  • You are a strong communicator and keep other teams updated on the status of cross-functional projects, work well with multiple stakeholders and value feedback loops.

  • You are an efficient and effective problem solver and have analytical abilities.

  • You are Proficient in the Microsoft office suite as well as project management tools such as Click Up, Asana.

  • You maintain a safe work environment for you and your teammates and resolve any concerns quickly.

  • You are deeply committed to creating a working environment that is supportive, positive, respectful, and free from harassment.

Equal Employment Opportunity:

Patagonia is an equal opportunity employer. Patagonia recruits, employs, trains, compensates, and promotes without regard to race, religion, colour, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, or individuals with a disability. Patagonia is proud of our diverse workforce and encourages applications from diverse cultural backgrounds.

Like our planet, our company is an interconnected network of ecosystems dependent on each other. Patagonia is a global community with members that seek to respect, uplift and celebrate all the qualities that make each of us unique – members that look to champion justice, equity and inclusion across our company and beyond.

Accessibility Support: 

Patagonia is committed to ensuring that our hiring process is accessible for talent of all abilities. If you require assistance and or accommodation in the search and or application process, please contact us at accessibility@patagonia.com.au with your full name, best way to reach you, and the accommodation needed to assist you with the application process.    

Benefits:

Patagonia provides employees with competitive benefits packages (unique to each role) that may include environmental internships, employee discounts, generous clothing allowance, activism hours, nine-day work fortnight, equal paternity leave, matching of charity donations and much more.   

*Please include a cover letter in your application telling us about your passion for your communities, the environment and caring for others. We'd also love to know how you spend your time in the outdoors!   

*Applicants must have full and ongoing working rights within Australia. The position is full-time, 76 hours per fortnight within a nine-day schedule.

Job application Link: https://apply.jobadder.com/au3/1717/1020471/nxg5rsajdflunazcjs66zl6tre?show=details